Customer Service?

I’m noticing an alarming trend.  Many employees simply don’t give a damn!  In this day and age it’s hard to believe that businesses are allowing careless, immature employees to interact with their precious customers.  I wonder why so many companies are hiring employees that don’t care?  Is this a reflection of our society and this current generation?  It takes years to win [...]

Tipping at Starbucks

Tonight I drove through Starbucks for a cup of green tea.  I stopped at the posted menu and ordered through a speaker.  As I was driving around the corner to pay at the window, I noticed a tip jar on the counter.  “Not another tip jar“, I thought to myself as I drove up to the window. For some [...]

The Secret of Starbucks

Starbucks is everywhere, right?   Did you know that they have clean, well stocked bathrooms?  When you need to find a public bathroom quickly, it’s likely that you’ll be near a Starbucks.  And you might as well have a coffee drink while you’re there.  Of course you’ll need to find another Starbucks bathroom soon and will be tempted again to purchase [...]