Tonight I drove through Starbucks for a cup of green tea. I stopped at the posted menu and ordered through a speaker. As I was driving around the corner to pay at the window, I noticed a tip jar on the counter. “Not another tip jar“, I thought to myself as I drove up to the window. For some reason, the idea of tipping Starbucks employees really bothers me. In fact, I find it offensive that they are begging for money when I’m already paying a premium for their product. Shouldn’t the cost of the coffee be enough? Are their employees not paid enough? Why in the world would I tip a Starbucks employee and not a McDonald’s employee? What about 7-11 or In-N-Out? Why not tip the employees at the dry cleaners or Target or Costco? How about Big Lots, Blockbuster, Jamba Juice, or the gas station? How about the checker at Ralphs?
The real question in my mind is why do Starbucks employees think they are deserving of tips. Do they have better skills? Are they offering a special service? Let’s see – I have to wait in line to order (sometimes a long line), pay for a premium product, and then wait again until it’s ready where I finally pick it up myself at a counter. For this, I should tip? Maybe it’s because they are making the coffee drink for me … the whole Barista thing. If so, what about the employee at Golden Spoon or Pink Berry that serves me a frozen yogurt that they made? Or the Baskin Robins employee that makes me a sundae, or cappuccino blast? Should I tip them too? Maybe they all have tip jars … just shoot me.
Don’t get me wrong. I’m not against tipping in situations that make sense — like at a restaurant. I’ve done plenty of tipping over the years but think that tipping a Starbucks employee is ridiculous! What do you think?
Filed under: Coffee Tagged: | baristas, changes at starbucks, Coffee, compensation, employees, feedback, gratuity, improving starbucks, labor, minimum wage, starbucks, tip jar, tipping, vacations, wages, working